For more answers to popular questions, check out FAQ.
We offer FREE shipping on all U.S. orders of $100 or greater. For orders under $100, shipping cost is $5.00. Your purchase will ship within 5 business days or less. If you need it rushed, just drop us a line at firstname.lastname@example.org and we’ll do our best to take care of you (we do not offer express shipping options at checkout). All orders are shipped out of Los Angeles, California.
We want you to be happy with your purchase. If you’d like to return an item, we'll be happy to offer a refund or exchange on any US purchase for up to 15 days after your item was received (so long as it's in original condition). Just email us at email@example.com, let us know which piece(s) you want to return, and we will send you instructions. Please note that all sales are final for sale-priced items.
We offer FREE shipping on all international orders over $140 USD. For orders under $140 USD, shipping cost is $12 USD (Canada $9 USD). International orders weighing over 4 lbs are subject to an oversize charge of $50 USD. Please keep in mind that you may be responsible for any tariffs or taxes in your country. All international orders are shipped from Los Angeles, CA.
You have 15 days to return anything you didn’t fall in love with (so long as it's in original condition). Just let us know what you're returning at firstname.lastname@example.org and we'll send you further instructions. At the moment, we are unable to exchange international orders. Please note that all sales are final for sale-priced items.